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About Your Policy
To view a full list of products, click here.

Understanding Your Policy
Read your policy carefully. The most important sections of the policy are:

Limitations and Exclusions
This section will tell you what is not covered under our policy.

Eligibility
This section tells you who is eligible to be covered under the policy.

Benefits
This section describes what is covered under your policy.

Note
It is your responsibility to ensure that you understand the terms, conditions, limitations and exclusions of your insurance policy. If you have questions about your coverage, please contact our customer service centre 1.877.294.6453, where someone will assist you. Or click on the PDF policy document or link provided in the products section and read the document and coverage related to the product you are interested in. Many policies have limitations, waiting periods for or exclude pre-existing medical conditions. If you or the person seeking insurance has been treated for a medical condition then such conditions are pre-existing medical conditions. In this case you should notify your insurance company and get confirmation in writing that you will be covered for these conditions if you want them covered; otherwise, you could find a claim resulting from those conditions would not be covered under the policy you purchase.

Be sure to read your policy. Or ask for help 1.877.294.6453, helpline@inglememberbenefits.com

Claims, refunds, changes or questions please contact us.

Downloads and Technology
This Ingle Insurance / Ingle International Site uses different types of technology and encryption. You may need to download an upgrade for your browser or software to be able to read files (PDF reader from Adobe) or fill out encrypted application forms. For downloads please click here for quick access Downloads. If you need help please contact us at 1.877.294.6453, helpline@inglememberbenefits.com.
Travel
With each travel insurance policy the insurer will provide a 24-hour emergency assistance service with contact numbers, toll free in North America or collect call telephone numbers for other locations in case you need assistance when travelling. See a sample of emergency assistance services click here.

Canadian Government Resources and Services
Bon Voyage, But... – Information for the Canadian Traveller
Nothing can ruin a trip more than running into unexpected problems, especially those that could easily have been avoided. “The Bon Voyage, But...” booklet contains valuable information and advice for Canadian travellers. Visit the online version.

Consular Affairs
Consular Affairs Canada offers a large amount of information for Canadians travelling and living abroad, including travel reports on specific countries and regions and a special page on travelling with medication.

Department of Foreign Affairs and International Trade
The Department of Foreign Affairs and International Trade also maintains a website with valuable information for Canadians travelling, working and studying abroad. Be especially sure to see the Travel Assistance and Education sections.

Security
Country Travel Reports - Security, Visas, and Health Concerns
Getting Assistance Once You Are Abroad
List of Canadian Government Offices Abroad
List of Potential Problems
Registration of Canadians Abroad
Lost and Stolen Passports
Consular Services - Assistance for Canadians Abroad
Emergency Services for Canadians Abroad
Specialized Consular Services and Fees
Help for Friends and Family of Canadians in Trouble Abroad
Canadians Imprisoned Abroad
International Child Abductions - A Manual For Parents

Health
Health Canada - Information for Travellers, Health Canada Travel Medicine program
Health Advice for Travellers, Health Advice for Travellers
Immunizations Recommended for Travel Abroad, Immunization & Inoculations
Advisories for Travellers – International Outbreaks of Disease, Health Travel Advisories
Quarantine and Migrational Health, Migration

SARS Basics: Canadian travellers are reminded to practice good personal hygiene (e.g., good hand-washing practices) while travelling. Disease-causing microorganisms can frequently be found on the hands. Hand washing is the single most important procedure for preventing infections. SARS Health Canada Global Activity Report.

Information about safety and security considerations during travel is provided by the Department of Foreign Affairs by phone at 1-800-267-6788 or through a fax retrieval service at 1-800-575-2500.

Travel Medical Clinics in Canada The following provides general health-related advice for the international travel. For your individual situation, you should consult a physician or travel medicine clinic for advice related to where you are travelling. A listing of travel medicine clinics in Canada is available from the Canadian Society for International Health.

Provincial Health Resources
Eligibility for Provincial Government Health Insurance Provincial Health Plans

Ontario (FSCO) How to choose Travel Insurance (PDF 156 KB)

Financial Services Commission of Ontario (FSCO) Ontario FSCO

United States Government Resources
Department of State

The U.S. Department of State has a variety of important resources on its website. Most importantly, be sure to visit their Background Notes on specific countries and regions, other information on travelling and living abroad.
US State Department Travel Warnings and Consular Information Sheets: Travel Warnings Provides country-by-country information relevant to health, safety, entry requirements, medical facilities, consular contact information, drug penalties, and more.

Visa Services
For visa information and assistance, see the following pages:
Visa Services
Visa Forms

Health

Center for Disease Control and Prevention CDC
Secure Acute Respiratory Syndrome (SARS) SARS Update CDC
CDC Data and Statistics scientific and research
Safe Food and Water travel awareness

International Resources
World Health Organization WHO Home page, with access to all its divisions and programs, and links to other relevant worldwide organizations.

World Bank World bank Home page and its constituent regional and specialized banks, which together represent the principal multinational sources of funding for developing countries. The WB group provides substantial support to health, nutrition and population (HNP) programs, publishes many cross-national reviews, research studies, and country-specific documents on HNP topics, provides country profiles and, through its annual World Bank Report, provides a large amount of statistical information on all the countries of the world.

Articles
Canadian Snowbird going south for the winter?

General Advice For Travellers

Currency Exchange Calculator
Bank of Canada’s currency converter Calculator for International currency

Students travelling

If you are travelling outside Canada for more than 180 or 212 days (depending on your provincial health GHIP plans rules) and you are travelling for education, you should request and extension of services from your GHIP.

Expatriates

If you are living, working or studying outside of your country of citizenship then you are an Expatriate. Expatriates have unique and special needs when it comes to health insurance and health care. Ingle Insurance will be providing a full resource centre for resources.
Health

Special Health Sections:
Welcome to your online centre for health information: thousands of in-depth, physician-reviewed articles on drugs and conditions, as well as the latest health news, feature articles, and other resources. There’s a wealth of health information out there but what’s it really worth? Online medical advice is only as good as the source. Our Health resources are the ones to trust. They’re Doctor-researched and Doctor-written.

Health Features

Provincial Resources

Eligibility for Provincial Government Health Insurance Provincial Health Plans

Student
Canadian Students
Click here to view our student packages. Canadian Student Health Insurance and Travel Insurance. Also see Government resources and travel information above.

International Students studying in Canada

Student Authorisation Information and Application
A student authorization is a form issued by an immigration officer. It allows you, after your admittance, to remain in Canada to take an academic, professional or vocational training course at an approved university, college or other institution.

Why do you need International Student Health Insurance In North America
FAQ’S – International Student Health Insurance for Students

Why do you need International Student Health Insurance In North America
FAQ’S – International Student Health Insurance for Administrators


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Disclaimer

The information on this website does not constitute your official policy documents. All information on this website is provided for reference only. Policy wording, definitions, translations, product details coverage limits and plan details are subject to change at any time, without notice prior to a purchase and delivery of the policy.

The purchase of a policy confirms acceptance of the policy wording, terms, conditions, limits and exclusions set out therein. Ingle International and its affiliates are not responsible for differences between the information found on this site and the actual coverage provided.

If you have any questions about your coverage, please contact us at 1.877.294.6453 or helpline@inglememberbenefits.com


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